Frequently Asked Questions
Call us at our toll-free number 1-866-918-3956 or send an email to firstname.lastname@example.org.
All mail for Sleeping Bear Press should be sent to the address listed on our contact page. Purchase orders should be marked to the attention of the order department.
Email us at email@example.com or call our toll-free number 1-866-918-3956.
Visit our download page to download ISBN numbers, titles, prices. This page also contains our most recent order form in Acrobat PDF format.
Certainly. To automatically receive free printed catalogs, fill out our catalog request form.
To download the most recent version of Adobe Acrobat Reader, visit the Adobe site.
You can email us at firstname.lastname@example.org or call our toll-free number 1-866-918-3956.
To submit corrections, please send an email to email@example.com or call our toll-free number 1-866-918-3956.
If you are not completely satisfied with a product, you may return it for prompt and courteous credit or a full refund. We ask only that returned products be in salable condition. Before any return, please call 1-866-918-3956 or send an email to firstname.lastname@example.org. All returns must be pre-approved to be accepted for credit.
If you are ordering for a school or public library we can bill you. All other customers must prepay by check or pay by Credit Card. We accept Visa or MasterCard.
Yes. Please contact Saunders Book Company to receive our books in Canada. Visit their website at http://www.librarybooks.com.
Regretfully, we do not ship books outside of the United States. Saunders Book Company distributes our books in Canada. For more information, visit their website at http://www.librarybooks.com.
Use our Forgotten Password form to generate a new password for your account.
An ISBN is an International Standard Book Number. Every book sold anywhere in the world should have a unique ISBN, meaning you can find any book in the world simply with that one number. (Occasionally, ISBNs are reused for books that have long been out of print, but this practice is discouraged.) An ISBN number has ten characters and is assigned by R. R. Bowker in the United States and by a variety of agencies worldwide.
An ISBN can usually be located on the back cover of a book above the bar code. It looks like this (circled in red):
An ISBN can similarly be found on the copyright page (one of the first pages in a book containing library cataloging information):
NB: A book’s ISBN can also be determined by visiting the respective product page on this website.
Please visit our downloads page for a complete list of library processing services. Important: Processed books are not returnable if processed according to your instructions.
Yes. For complete details, please refer to our Prices and Discounts page.
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